ROLLOUTS AND
JOHN RYAN CONSULTING - APRIL
2005
Hank Lands a Three Week Contract with to Conduct
Onsite Surveys of a Large Bank Holding Company and its banks across
Florida and South Georgia.
APRIL 2004 - APRIL 2005
A very busy time frame for
Hank. Too many new clients to list properly.
LOCAL CREDIT UNION - LIVE
OAK FLORIDA - APRIL 2004
HP Laser Jet 4000 was jamming and making grinding noises. Hank was
called by the clients contracted warranty company to perform
services. Hank diagnosed the problem quickly and prescribed the
correct solution. A Maintenance Kit was ordered and the repair took
Hank less than thirty minutes.
HOME CUSTOMER - LAKE CITY
FLORIDA - APRIL 2004
Provided Home Customer with PURCHASE CONSULTATION on a new
DELL system. After determining the best system and price to fit
needs, payment was received by Hank and the system was ordered on
MOBITECH4U.com's DELL business account and qualified for the best
price possible. Hank received the DELL computer and tested it for
problems before removing junk programs and installing quality value
added software. Hank performed onsite delivery and setup with data
migration and user training. Only after the 21 day return policy, to
ensure total customer satisfaction, warranty ownership and support
for the customer was then officially transferred from Hank to DELL
for the remainder of the standard parts and onsite labor support
warranty.
PHARMACY KIOSK -
JACKSONVILLE FLORIDA - MAR 2004
Contracted by a national KIOSK company to remove a defective KIOSK
from a Super Market Pharmacy in Jacksonville and ship back to depot.
Acquired all materials including pallets to properly package,
stretch wrap, and securely tie down KIOSK.
MORTGAGE AND LOAN COMPANY
- JACKSONVILLE FLORIDA - FEB 2004
Contracted by a national IT company to perform a Site Survey and T-1
Demark run that revealed additional needs and turned into a full
site move and a rack move. Hank quickly assembled a team of
certified professionals over a weekend and took one day to move an
entire branch office of DELL desktops, dumb terminals, a dumb
terminal server and a rack with CISCO routers. Coordinated with
multiple departments to ensure all computers, dumb terminals and
servers were up and running with full connectivity before closing
work order.
HOME CUSTOMER - LIVE OAK
FLORIDA - 2003
Established an Alternative Financing Plan for a home user to receive
and eventually own a brand new DELL computer.
BANK MORTGAGE OFFICE -
JACKSONVILLE FLORIDA - 2003
Customer had received two name brand all-in-one printers and could
not get to function. Hank was called to diagnose/install printers.
Both printers were found to be defective as shipped from an out of
state seller and were returned for refund.
HOME CUSTOMER - LIVE OAK
FLORIDA - 2003
Sold customer a refurbished DELL computer on an easy payment plan.
AUTO PARTS STORE - LAKE
CITY FLORIDA - 2003
Client was frustrated with a series of constant network crashes and
poor contracted support from an out of area company. This affected a
front-end POS system and cost him money for each hour it was down.
Hank was able to set him up with a simple back-up system and
training that will allow him to restore his network to full
functionality within minutes in case of future software corruption
virus or other crash.
MILD TO WILD MOTORCYCLE
STORE - JACKSONVILLE FLORIDA - 2003
The old network worked fine until a new software database
installation could not work properly on all computers. Client
thought it was a hardware connectivity issue. Hank did a network
analysis and pinpointed three computers that were culprits and fixed
the problems very quickly.
ANTHONY - JACKSONVILLE
FLORIDA - 2003
Client got stuck building clone system from Computer Show. Hank
assembled his parts and installed Windows XP pro and had him on his
way in under 1.5 hours.
RICH AND BARB -
JACKSONVILLE FLORIDA - 2003
Replaced bad modem and hard drive for an older computer. Then later,
frustrated with poor service and weak warranty support from a
national retail chain store on a system they bought from the store
and after 4 months of no usable computer after repeated mailings to
a computer repair facility, they decided the extended warranty was
no longer worth the effort to collect on and called me again and I
upgraded them to a new operating system and resolved all problems in
a matter of days.
HOYT DESIGN STUDIOS -
JACKSONVILLE FLORIDA - 2002
Recovered vital data files from dead hard drive. Upgraded main
studio computer.
OUTSOURCING TO LOCAL
COMPUTER REPAIR SHOP - JACKSONVILLE FLORIDA - 2002
Mentored and tutored shop technicians who were getting behind on
repairs. Made fast and accurate diagnosis of customers computers and
provided technicians with checklist of exact steps to follow to
achieve maximum repair efficiency. Helped shop owner clear backlog
of repairs in one day. Went onsite to several businesses and homes,
installed a TOSHIBA networked Office Copier saving a company $100+
over having the copier place do it.
A.C.S RESIDENTIAL ALARMS -
JACKSONVILLE FLORIDA - PRESENT
Upgraded existing Operations Desktop with Custom Built System.
Migrated client invoicing program and setup ODBC.
CERTIFIED MEDICAL -
JACKSONVILLE FLORIDA - PRESENT
Troubleshooting of existing small office network. Centralization of
File Storage. Conducted Data Migrations and resolved
File-Duplications. Implemented and conducted Data Back-up
procedures. Installation of OFFICE 2000 onto Network. Setup of
office E-mail system. Installation of additional workstations into
network. Cat5e cable installation to new workstations. Install
Server 2003.
JAMES AND JENNIFER -
JACKSONVILLE 1999
Upgraded Home PC to latest hard drive, motherboard and video card.
JUDY P. - ANCHORAGE ALASKA
1997
Upgraded Hard drive and copied files over. Also Installed CD-Writer
and gave several sessions of user training.
BOB LOCHNER FOR STATE
SENATE CAMPAIGN - ANCHORAGE ALASKA 1994
Installed and Managed Complete small office network and upgraded
existing computers.
Also acted as Assistant Campaign Manager.
JAY'S COLLECTIBLE'S -
ANCHORAGE ALASKA 1993
Repaired and Upgraded POS Server.
JESSE - ANCHORAGE ALASKA
1992
Upgraded memory on Family's IBM PC Jr.
Hanks Personal History -
1991
Information Command Operations Center Director - US Army - Desert
Storm
Hanks Personal History -
1990
Automated Security Inspector - US Army
Hanks Personal History -
1989
Automated Security Administration - US Army - Panama
Hanks Personal History -
1988
Receives specialized training in use of new network systems at Ft
Devens, Mass.
Hanks Personal History -
1987
Hank Purchases First IBM Compatible PC the Radio Shack 1000
multimedia PC.
Hanks Personal History -
1986
Wang Network Administration - US Army
Hanks Personal History -
1985
Wrote first Computer Game Programmed in GW-Basic
Hanks Personal History -
1984
Purchased First Computer - Radio Shack Color Computer II with speech
module and cassette tape storage.
Testimonials
|
Hank saved my Graphics Design
business a great deal of loss and embarrassment!
When my studio computer died and gave me a
non-system disk error, Hank rushed out to my
studio the same day on a Sunday and worked
through the night. I had a major client project
due and I thought all my work, photos and
project materials were lost for good. He was
able to salvage 100% of the data off the hard
drive.
--Elizabeth Hoyt
Hoyt Design |
|
|
Hank is our computer
support and repair person... He is incredible!
He comes when we need him and solves our
problems in an efficient and timely manner. I
recommend him to all my friends and associates.
--Joe M.
Operations ACS Residential Alarm
Service |
|
|
Hank enabled our
family to build our own computer in one
afternoon. We gave him an idea of what we wanted
on our system, he added his ideas and
recommendations, and together we put all the
pieces together - all the wires, screws, RAM
chips, CD-ROM drive, Zip drive, sound cards and
software. His patience, skill, and knowledge
were invaluable to our success!
--Joanne S
Home Customer |
|
If you would like to become a client of
ours, call now!